All Programmes

02 Nov

Advanced Digital Forensics

Digital Forensics is a branch of forensics science, encompassing scientific methods, procedures and tools to perform evidence acquisition, analysis and correlation, to support crime investigations. As science and technology advances, it brings about task enabling tools for legitimate users as well as criminals. Therefore, the need for Advanced Digital Forensics to handle in-depth forensics investigation…

TBA
02 Nov

Risk and Compliance Management (MDM)

Focusing on the protection of the business would result in a risk programme that, in theory, will meet regulatory compliance.  However, the protection of the business goes beyond the mandate of meeting regulatory compliance.  Compliance is expensive. It is hardly surprising that companies are looking for ways to reduce the cost of compliance or, better…

TBA
02 Nov

IT Performance Management (MDM)

Relevance of IT Performance Management The need for improving IT Performance Management is currently more important than ever before. It has come to the fore as I T has moved to centre-stage in many if not most organisations, consuming significant resources and impacting business in dramatic ways. Senior IT and business executives need to be…

TBA
02 Nov

Finance for IT Managers (MDM)

Learning Objectives This course covers the financial fundamentals that are needed for IT managers to understand in order to more effective in the planning, budgeting and management of the IT environment. In order to leverage on the competitive advantage of information technology in business, there are more business projects that demand effective IT solutions to…

TBA
02 Nov

Strategic Partnership for Success (MDM)

This course aims to develop and maintain effective relationships with suppliers to the organisation to ensure efficient supply chain processes. It will provide the knowledge required for competent workplace performance in situations where partnership has been established. Throughout the course, the participants will learn how to plan in acquiring goods and services through strategic partnership,…

TBA
02 Nov

Introduction to Smart Security

Today’s world is highly dependent on technology.  Businesses have become more efficient and productive using automated machineries, robots, ERP Systems, CRM Systems, Analytics and all the multi-million IT investments that promise improved KPIs and business results.  The Internet has also allowed the sharing and flooding of information across the globe where everyone can now connect…

TBA
02 Nov

Managing Innovations with Security

This course uniquely covers key concerns from cyber security for IT leaders when managing their new IT developments, operational risks and innovation challenges, striving to balance the need to move technology forward quickly but still requiring a strong dose of caution and the wisdom to avoid disastrous failures or expensive mistakes. It is a primer…

TBA
02 Nov

IT Governance for Senior Managers (MDM) : Getting The Most Out of Your IT Investment Through IT Governance

Relevance of IT Governance The need for improving the management and governance of IT is currently more important than ever before. It has come to the fore as IT has moved to centre-stage in many if not most organisations, consuming significant resources and impacting business in dramatic ways. Senior IT and business executives need to…

November 2 - November 4
02 Nov

Applied Cyber Security

To better improve the state of the cyber landscape, it is necessary to understand the root cause of the security issues and how to eradicate them. This course introduces participants who are armed with a technical background in computer science or computer engineering, to gain an in-depth understanding of cyber security. It helps participants who…

TBA
02 Nov

Creating Sustainable Social Media Strategies

“Marketing is no longer about the stuff you make, but the stories you tell.” – Seth Godin Have you ever wished for a silver bullet to ensure success on social media? Here’s the breaking news, there isn’t one. BUT, while there isn’t a single path to success on social media, there are a variety of key…

TBA
02 Nov

Creative and Effective Data Visualisation

Data visualisation involves the creation and study of the visual representation of data in a pictorial or graphical format. It enables people to understand the significance of data by placing it in a visual context and help decision makers understand difficult concepts or identify new patterns. Patterns, trends and correlations that might go undetected in text-based data can be exposed…

TBA
02 Nov

Cyber Security Risk Management

The cyber threat landscape is ever evolving and cyber security needs to be considered as a continuous effort to enable better protection, detection and mitigation of attacks. This course introduces participants (with no technical background) to the concepts and terminologies in cyber security. It also brings the participants up-to-date on the latest cyber threat landscape,…

TBA
02 Nov

Decoding Workplace Complexity with Systems Thinking & Modelling

“Whatever failures I have known, whatever errors I have committed, whatever follies I have witnessed in public and private life, have been the consequences of action without thought.” – Bernard Baruch The greatest challenge faced by any professional today and into the future lies in the increasing complexity in our day-to-day work. When we act hastily…

TBA
02 Nov

Digital Transformation and Leadership for Business

Are your business managers and leaders ready to understand the impact and future of today’s digital technologies, especially the enormous technological and societal changes that is happening? This seminar provides a preview look at the evolution of society and how technologies are changing and disintermediating traditional businesses and are also impacting how we can possibly…

TBA
02 Nov

Enterprise Architecture for Digital Transformation

Enterprise Architecture can play a central role in reducing the complexity associated with digital transformations. This course will cover the methodology , approach and tool in using Enterprise Architecture to support digital transformation with a business first approach. Case studies of its successful implementation will be shared. Programme Objective Upon completion of the course, participants…

TBA
02 Nov

Introduction to COBIT5

This one-day “Introduction to COBIT 5” course provides an introduction to the COBIT 5 governance framework from ISACA. This course will provide participants with an excellent insight into the framework and explain the differences between COBIT 4.1 and COBIT 5. This course is recommended for those preparing for additional COBIT 5 training.   About COBIT…

TBA
02 Nov

IT Leadership Programme (ILP)

CEO/CFO perspective of IT As the global economy becomes progressively information and communication intensive, IT professionals need to be empowered with the knowledge, skills and abilities that technology offers. The changing of the workforce into one that is increasingly diverse and globalized poses new challenges and requires a new breed of leader who is able…

November 2
02 Nov

ITIL For Agile or Cloud Organisations

This one day fast-track course enables participants to gain a quick appreciation of the fundamental concepts of IT Service Management based on the internationally recognised ITIL® (IT Infrastructure Library). The participants will appreciate the evolution of ITIL® and understand the full lifecycle of IT Service Management from Service Strategy to Design, Transition, Operation through to…

TBA
02 Nov

Lean IT: Making IT more effective

Lean IT is the extension of the widely embraced Lean process excellence principles and methods to the development and management of IT product and services. Interest in Lean IT has grown rapidly. More and more CIOs have realised there are significant benefits that Lean IT can bring to their organizations to reach the place of…

TBA
02 Nov

Masterclass: Strengthening Cyber Security Measures

Cybersecurity threats are no longer confined to companies in information and communications technology sector. More Singapore companies across sectors are also adopting cloud storage and cloud data threats are getting more prevalent.  To empower more Singapore companies, especially SMEs, to handle cybersecurity threats more effectively. The Singapore Business Federation (SBF) is partnering Strategic Technology Management…

TBA
02 Nov

Business Driven Enterprise Architecture (MDM)

Relevance of Business Architecture Business architecture is the blueprint that aims to fulfil the business strategy. It is an operating model designed to operate in unison amongst its various components, these components are Goals, Facades, Processes, Entities and Communication. By modelling these components, the Business Architecture created and maintained enabled the business to intentionally direct the organisation…

TBA
02 Nov

COBIT5 Foundation Course

COBIT 5 is the only business framework for the governance and management of enterprise IT. This volutionary version incorporates the latest thinking in enterprise governance and management techniques, and  rovides globally accepted principles, practices, analytical tools and models to help increase the trust in, and value from, information systems. COBIT 5 builds and expands on…

TBA
02 Nov

Consulting Skills and Techniques

The changing market, fluctuating demand and intense competition are forcing organizations to deliver more with less. Each tries to be cheaper, faster, better in order to differentiate themselves. As a result corporate and support functions such as IT are coming under increasing pressure to demonstrate genuine value-added contribution to business performance besides their own. For…

TBA
02 Nov

Customer Data Analytics

Customer data analytics are fast emerging as one of the cornerstone activities involving enterprise systems to evaluate and manage customer relationships and equity in business organizations. Customers are the most valuable asset of many companies. To capitalise on this asset, customer data analytics help to answer questions such as who are the most valuable customers,…

TBA
02 Nov

Effective IT Planning and Management (MDM)

This course teaches participants who would like to improve the integration of IT into their enterprise business plan strategically. The course starts by providing a holistic view of the typical IT operation in an enterprise. It highlights those critical IT functions that have significant risk and impact on business performance but are frequently neglected.   Participants…

November 2 - November 4
02 Nov

IT Governance Implementation using COBIT

Relevance of IT Governance The need for compliance, business and IT alignment, a better return on IT investments, stronger security, privacy and risk management, and more successful project execution are all driving business and IT executives to place a high priority on IT governance. IT involves huge costs and significant risks, but it also offers…

TBA
02 Nov

Legal and Regulatory Consideration in Cloud Computing

Cloud computing is revolutionizing all aspects of IT, including hardware, operating systems and applications. The movement to cloud computing is the disruptive change that organizations will soon face as this service-oriented computing model begins to have an effect on the modern enterprises. IT and business managers must learn how to leverage both the business and…

TBA
02 Nov

Legal and Regulatory Considerations in IT Environment (MDM)

This module is designed to give a detail knowledge and understanding of the principles, nature and development of legal environment of information technology. Among the topics to be addressed are intellectual property of computer software and database, legal challenges in protecting virtual property and multimedia entertainment contents, legal aspects of information security and data privacy,…

TBA
02 Nov

Risks and Governance in Software Projects

The successful delivery of large projects depends on many critical success factors. In this course, three of these factors are considered: stakeholder management, risk and issue management and project governance. Software projects are fundamentally creative human endeavours conceived to achieve certain organizational objectives. Thus, discerning the perceptions, expectations and motivations of two important human stakeholders…

TBA
02 Nov

Strategic IT Sourcing (MDM)

Relevance of Strategic IT Sourcing The evolution of IT Sourcing as a key strategic tool continues to create advantages for businesses that deploy and manage it well, as IT’s impact in the enterprise becomes pervasive. Companies and governments around the world now recognise Strategic IT Sourcing as a global imperative – strategically placing business operations…

TBA
02 Nov

NICF – Strategic Management Tools & Techniques

The focus of this course is on leveraging information technology for strategic enterprise management (SEM). It will introduce the participants to the concepts, principles and techniques underlying data warehousing, which provides an enabling technology for strategic SEM and decision support. Next, the participants will be exposed to popular strategic management tools-strategy map, balanced scorecard, management…

TBA
02 Nov

NICF – Structured Thinking and Communication for Information Technology Professionals

Why are good recommendations and ideas not getting through? Why do intended messages failed to be conveyed effectively? The reasons are varied, but it is often because these ideas are too complex and are not well structured enough for easy comprehension and follow-through. Improper framing of the problems and objectives is also a serious impediment…

TBA
02 Nov

NICF – Sustainable CRM Implementation

The biggest challenge that companies face when they embark on the CRM journey is sustainability, how to sustain the momentum of the change that is being introduced across the organisation. CRM ‘projects’ are not really projects – they start but never end. Instead, they go on forever and evolve with the organisation as it matures…

TBA
02 Nov

Sustainable Integrated Engagements using Social Media Analytics

Concept Introduce methodologies, best practices and analytics to build a strong and sustainable foundation for citizen engagement and communications on the social media space. Provide a framework for designing and executing integrated engagements and a measurement framework to monitor and assess program performance. Learning objectives – Review and reinforce ‘old school’ communication practices and highlight…

TBA
02 Nov

Testing Methodologies: Delivering Quality in Application Lifecycle

The 3-day course, “Testing Methodologies” has been developed to cover the following Competency Units of the National IT Competency Framework (jointly developed by the Singapore Workforce Development Agency and the Infocomm Development Authority of Singapore): Develop detailed test plan Manage the testing process Optimise test processes Design project QA governance and processes for software development…

TBA
02 Nov

Overcoming Digital Disruption for Business Leader

Are your business and employees ready to prosper using today’s web technologies, especially digital marketing and social networking? This training provides an exciting look at how these tools can be used for enhancing your marketing, business building, community organizing, service support, communications and more. Google, youtube, facebook, Twitter and whatsapp and other social media is…

TBA
02 Nov

Social CRM: Customer Acquisition, Retention and Development (CARD)

Loyalty is the one factor that will make a customer to buy a product or service even when the competition is fierce.  Loyalty is built on trust which results from a positive experience that a customer has with the firm.  With 68% of people using social media, loyalty is more important to a brand’s success…

TBA
02 Nov

Strategies in IT Service Management Implementation

This two-day course enables participants to gain a quick appreciation of the fundamental concepts of IT Service Management based on the internationally recognised ITIL® (IT Infrastructure Library), and to learn how an organisation can effectively implement ITSM to improve IT to Business alignment and Service Quality. The participants will appreciate the evolution of ITIL® and…

TBA
02 Nov

Fundamentals of Business Analytics

Concept          Business Analytics is not just about technical capability, but the start of some potentially significant organisational transformation – specifically on the way organisations handle and consume data and make decisions. Business Analytics initiatives can only be deemed successful when it becomes an integral part of the business work stream or the practise area that…

TBA
02 Nov

Big Data for Management and Professionals

Course Overview The digitisation of data, the availability of sensors, and the affordability of data storage have given rise to the rapid production of humongous pool of data. The lack of knowledge and talents on how to tap the use of these data for innovative and productive solutions to solve business problems have prevented organizations…

November 2 - November 4
02 Nov

APIs and RPA: Automation, Bots and Future [e-Learning]

Dates 2 Nov (9am – 5pm) 3 Nov (9am – 5pm) Course Overview This course seeks to equip its learners with the fundamentals frameworks of Robotic Process Automation and how to create bots that perform various repetitive processes. There will also be intermediary practice components based on real world case studies of RPA usage and…

November 2 @ 9:00 am - 5:00 pm
November 3 @ 9:00 am - 5:00 pm
02 Nov

Digital Marketing for Entrepreneur [e-Learning]

Dates: 26, 29 October, 2, 5, 9, 12 November 2020 (1.30 pm – 5.30pm) (E-learning course) – (6 half-day sessions)  This course is an executive primer on digital marketing for entrepreneurs. It prepares students with a foundational understanding of marketing in the digital age. Students will learn how marketing concepts, market analysis and consumers’ behaviour…

November 2 @ 1:30 pm - 5:30 pm
04 Nov

Using Business Analytics to Answer Business Questions

Dates 2 days (TBC) Course Overview  Every organisation wants to enhance the value of their business. However, in the current scenario, it’s hard for many organisations to achieve it as they are not backed by solid data. Even if they have a huge amount of data, they are unable to generate actionable intelligence. By the…

November 4 @ 9:00 am - November 5 @ 5:00 pm
05 Nov

DevOps: Build, Deploy and Monitor [e-Learning]

Dates 24 September, 9am – 5pm (Registration closed) 28 September, 9am – 1pm (Registration closed) 29 September, 9am – 1pm (Registration closed) 2 October, 9am – 11am (Presentation) (Registration closed) 5 November (9am – 5pm) 9 November (9am – 1pm) 10 November (9am – 1pm) 13 November (9am – 11am) (Presentation) Course Overview In this…

November 5 @ 9:00 am - 5:00 pm
November 9 @ 9:00 am - 1:00 pm
November 10 @ 9:00 am - 1:00 pm
November 13 @ 9:00 am - 11:00 am
October 30 @ 4:14 am
16 Nov

Making Contracts Smart with Blockchain [e-Learning]

Dates 1 day 5 October (Timing TBC) (Registration closed) 12 October (Timing TBC) (Registration closed) 14 October (2pm – 4pm) (Presentation) (Registration closed) 16 November (9am – 1pm) 23 November (9am – 1pm) 25 November (2pm – 3pm) (Presentation) Course Overview This module equips participants with the knowledge and skills to apply Blockchain and Smart…

November 16 @ 9:00 am - 1:00 pm
November 23 @ 9:00 am - 1:00 pm
November 25 @ 2:00 pm - 3:00 pm
16 Nov

Digital Media Marketing (SkillsFuture Series)

Dates: 16, 19, 23, 26 November 2020 (1 pm – 5pm) (E-learning course) Course Objective This course is an executive primer on digital marketing. It prepares participants with a foundational understanding of marketing in the digital age. Students will learn how marketing concepts, market analysis and consumers’ behaviour are impacted by shifting technology and media landscape.…

November 16 @ 1:00 pm - 5:00 pm
November 19 @ 1:00 pm - 5:00 pm
November 23 @ 1:00 pm - 5:00 pm
November 26 @ 1:00 pm - 5:00 pm
16 Nov

Digital Media Marketing

Dates: 16, 19, 23, 26 Nov 2020 (1.30pm to 5.30pm)(E-learning course) – (4 half-day sessions)  Course Objective This course is an executive primer on digital marketing. It prepares participants with a foundational understanding of marketing in the digital age. Students will learn how marketing concepts, market analysis and consumers’ behaviour are impacted by shifting technology and…

November 16 @ 1:30 pm - 5:30 pm
November 19 @ 1:30 pm - 5:30 pm
November 23 @ 1:30 pm - 5:30 pm
November 26 @ 1:30 pm - 5:30 pm
17 Nov

Data Analytics & Decision Science

Dates: 17 & 24 Nov 2020 (9am – 5pm) Assessment Date: 27 Nov 2020   Topics  The Banking System The Financial System Financial Instruments Banking Data Decision Analytics in Finance Predictive Analytics Machine Learning Organisation Strategy Emerging Trends Big Data Data Validation   Target Audience Anyone who is working in Consumer Banking   Course Fee…

November 17 @ 9:00 am - 5:00 pm
November 24 @ 9:00 am - 5:00 pm
19 Nov

Algo-trading, Theory and Practice [e-Learning]

Dates 3 Days 8, 15, 19 October (9am – 5pm)  (Registration closed) 19 November (9am – 5pm) 26 November (9am – 5pm) 30 November (9am – 5pm) Course Overview Building wealth is one of the key priorities that every individual wants to accomplish. However, only a few have sufficient knowledge to successfully build it. It…

November 19 @ 9:00 am - 5:00 pm
November 26 @ 9:00 am - 5:00 pm
November 30 @ 9:00 am - 5:00 pm
01 Dec

Capstone Project: Information Systems Experience and Beyond

Date Ongoing Course Overview In today’s competitive graduate job market, the benefit of an exercise in the ‘real’ business world for the student is critical. This course provides a detailed and comprehensive account of the skills necessary to undertake projects successfully. It offers both conceptual understanding and practical advice. The aims and objectives are: (1)…

December 1 @ 9:00 am - 5:00 pm
07 Dec

Machine Learning: Intelligent Techniques for Decision Making

Dates: 7, 8, 9, 10 and 11 December 2020 It provides a general introduction to using various IT-driven tools, software and techniques for decision making support. The module will start off by describing the decision-making process in businesses today, including the hierarchy of decision making responsibilities. Machine Learning is not an urban myths, it is…

December 7 - December 11