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NICF – Strategic Management Tools & Techniques

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The focus of this course is on leveraging information technology for strategic enterprise management (SEM). It will introduce the participants to the concepts, principles and techniques underlying data warehousing, which provides an enabling technology for strategic SEM and decision support. Next, the participants will be exposed to popular strategic management tools-strategy map, balanced scorecard, management cockpit and dashboard-and learn how to apply those tools to make strategic decisions for the enterprise. They will learn how to develop a strategy map, which depicts the interactions among the strategies, based on multiple perspectives. Using a balanced scorecard, the participants will learn how to translate a firm’s vision and strategy into a set of performance measures; articulate and communicate management strategy; and develop cause and effect chains.

The participants will understand how a management cockpit can help upper management recognize a firm’s overall situation and weaknesses by displaying graphically the key performance indicators. They will also understand how dashboards can be employed to analyze drivers of business performance. The participants will gain an overall appreciation of how IT in general, and data warehousing in particular, provide an enabling architecture for SEM.

Who should attend?
Senior business analyst, data warehouse administrator, IT project manager, senior project manager, project leader, VP/Director of BI, CIO.

Three or more years of IT experience.

Course Fees

Discounted Course Fee   S$2,400
7% GST     S$168
Total Nett Course Fee payable including GST   S$2,568

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