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December 2018

The Essentials of Product Management (for the Enterprise)

December 18, 2018 - December 19, 2018

Our Enterprise IT needs have traditionally been served through a common process of problem identification, requirement engineering, solution development and deployment followed by operations support. The entire value chain involves multiple parties often using a mix of in-source, outsource and co-source models. Project management as a process and discipline has helped the IT professional in delivering the solutions with to attempt to meet the timeline, budget and scope. Despite the matured project management discipline, businesses are still finding that their…

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February 2019

Modern Cyber Security Technologies for Senior Managers (SkillsFuture Series)

February 26, 2019 - February 28, 2019

This course updates senior cyber security professionals in an urgent and compact manner on all key cyber security developments, e.g. how the landscape has changed very quickly and which would be the best solution to attack the many “hot” and pressing problems that the organisation is now facing. By making sense of new trends and attack incidents that often appear confusing, it creates Eureka moments to resolve conflicting requirements with urgent deadlines via a methodology that makes the complex easy…

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May 2019

Effective IT Planning and Management (MDM)

May 8, 2019 - May 10, 2019

This course teaches participants who would like to improve the integration of IT into their enterprise business plan strategically. The course starts by providing a holistic view of the typical IT operation in an enterprise. It highlights those critical IT functions that have significant risk and impact on business performance but are frequently neglected. Participants will learn how to identify the weaknesses in these critical IT functions and develop action plan to address the gaps and risks. The objective is…

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Modern Cyber Security Technologies for Senior Managers (SkillsFuture Series)

May 14, 2019 - May 16, 2019

This course updates senior cyber security professionals in an urgent and compact manner on all key cyber security developments, e.g. how the landscape has changed very quickly and which would be the best solution to attack the many “hot” and pressing problems that the organisation is now facing. By making sense of new trends and attack incidents that often appear confusing, it creates Eureka moments to resolve conflicting requirements with urgent deadlines via a methodology that makes the complex easy…

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July 2019

Modern Cyber Security Technologies for Senior Managers (SkillsFuture Series) – Confirmed class!

July 30, 2019 - August 1, 2019

This course updates senior cyber security professionals in an urgent and compact manner on all key cyber security developments, e.g. how the landscape has changed very quickly and which would be the best solution to attack the many “hot” and pressing problems that the organisation is now facing. By making sense of new trends and attack incidents that often appear confusing, it creates Eureka moments to resolve conflicting requirements with urgent deadlines via a methodology that makes the complex easy…

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October 2019

Digital Media Marketing (SkillsFuture Series)

October 23, 2019
|Recurring Event (See all)

An event every week that begins at 12:00 am on Wednesday, repeating until October 23, 2019

Course Objective: This course is an executive primer on digital marketing. It prepares participants with a foundational understanding of marketing in the digital age. Students will learn how marketing concepts, market analysis and consumers’ behaviour are impacted by shifting technology and media landscape. The course will cover fundamental concepts in branding, search engine, social media, storytelling, display, re-targeting and related areas. Case studies and hands on experience will be provided. At the end of the course, students will be better equipped…

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February 2020

Digital Media Marketing (SkillsFuture Series)

February 10
|Recurring Event (See all)

An event every week that begins at 12:00 am on Monday, repeating until February 10, 2020

Course Objective: This course is an executive primer on digital marketing. It prepares participants with a foundational understanding of marketing in the digital age. Students will learn how marketing concepts, market analysis and consumers’ behaviour are impacted by shifting technology and media landscape. The course will cover fundamental concepts in branding, search engine, social media, storytelling, display, re-targeting and related areas. Case studies and hands on experience will be provided. At the end of the course, students will be better equipped…

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March 2020

IT Contract and Vendor Management

March 25 - March 27

In an era of increased outsourcing and continued deployment of information and communication technologies firms are realizing the importance, volume, and complexity of contractual agreements involving these information technologies (IT). However, they tend to view IT contracts as being similar to the traditional contracts for materials, supplies, construction, defense services etc. Consequently IT contract management even today continues to focus on compliance and to reduce costs. More importantly they fail to understand the unique differences between IT contracts and the…

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April 2020

Digital Media Marketing (SkillsFuture Series)

April 7 @ 1:00 pm - 5:00 pm

Course Objective: This course is an executive primer on digital marketing. It prepares participants with a foundational understanding of marketing in the digital age. Students will learn how marketing concepts, market analysis and consumers’ behaviour are impacted by shifting technology and media landscape. The course will cover fundamental concepts in branding, search engine, social media, storytelling, display, re-targeting and related areas. Case studies and hands on experience will be provided. At the end of the course, students will be better equipped…

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Enhanced Customer Acquisition and Retention: An Information-Centric Approach

April 15 - April 16

Businesses turn to Customer Relationship Management (CRM) to derive information to enable them to be more effective in acquiring, growing and retaining their profitable customers. But why do more than 70 per cent of these CRM initiatives fail to meet expectations? In this workshop, participants will delve into the critical factors governing CRM success, as well as recent case studies of various CRM successes and failures. This 2-days workshop will enable participants to explore CRM and data mining of information…

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Business Intelligence Analytics

April 22 - April 24

This course will introduce the participants to the essentials of business intelligence. It is primarily targeted towards consumers of business intelligence (BI), such as business managers, business executives, financial analysts and market researchers, who are interested in learning about BI concepts, process, tools and technologies and how to leverage them in their organisations. The participants will learn how to use tools for multidimensional reporting; pivoting tables; slicing and dicing of data; drill-downs and drill-ups; and other business analytic operations. They…

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May 2020

IT Contract and Vendor Management

May 27 - May 29

In an era of increased outsourcing and continued deployment of information and communication technologies firms are realizing the importance, volume, and complexity of contractual agreements involving these information technologies (IT). However, they tend to view IT contracts as being similar to the traditional contracts for materials, supplies, construction, defense services etc. Consequently IT contract management even today continues to focus on compliance and to reduce costs. More importantly they fail to understand the unique differences between IT contracts and the…

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July 2020

Enhanced Customer Acquisition and Retention: An Information-Centric Approach

July 21 - July 22

Businesses turn to Customer Relationship Management (CRM) to derive information to enable them to be more effective in acquiring, growing and retaining their profitable customers. But why do more than 70 per cent of these CRM initiatives fail to meet expectations? In this workshop, participants will delve into the critical factors governing CRM success, as well as recent case studies of various CRM successes and failures. This 2-days workshop will enable participants to explore CRM and data mining of information…

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Machine Learning: Intelligent Techniques for Decision Making

July 27 - August 3

27, 28, 29, 30 July and 3 August 2020 It provides a general introduction to using various IT-driven tools, software and techniques for decision making support. The module will start off by describing the decision-making process in businesses today, including the hierarchy of decision making responsibilities. Machine Learning is not an urban myths, it is also not a scary animal that only data scientist favours. By Learning the basics of decision making process in the light of machine learning, the…

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August 2020

Digital Media Marketing (SkillsFuture Series)

August 13 @ 1:00 pm - 5:00 pm
|Recurring Event (See all)

An event every week that begins at 1:00 pm on Monday and Thursday, repeating until August 6, 2020

An event every week that begins at 1:00 pm on Thursday, repeating until August 13, 2020

One event on August 11, 2020 at 1:00 pm

Dates: 3, 6, 11 and 13 August(1 pm - 5pm) (E-learning course) Course Objective This course is an executive primer on digital marketing. It prepares participants with a foundational understanding of marketing in the digital age. Students will learn how marketing concepts, market analysis and consumers’ behaviour are impacted by shifting technology and media landscape. The course will cover fundamental concepts in branding, search engine, social media, storytelling, display, re-targeting and related areas. Case studies and hands on experience will be…

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September 2020

Modern Cyber Security Technologies for Senior Managers (SkillsFuture Series) : Designing Security into Innovation Projects

September 2 - September 4

This course updates senior cyber security professionals in an urgent and compact manner on all key cyber security developments, e.g. how the landscape has changed very quickly and which would be the best solution to attack the many “hot” and pressing problems that the organisation is now facing. By making sense of new trends and attack incidents that often appear confusing, it creates Eureka moments to resolve conflicting requirements with urgent deadlines via a methodology that makes the complex easy…

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Built to Last! Achieving Resilience with Governance and Security

September 9 @ 9:00 am - September 10 @ 5:00 pm

Date TBC   Duration 2 Days   Course Overview To implement effective business continuity plan, reputation and be productive, It is imperative for any professionals from all walks of life to manage its IT risks, aware of the cyber threats and system vulnerabilities and what are the steps, actions and prevention to take, and in benchmarking to industry standards and best practices, the 2-days program in IT Risk, Governance & Security provides the participants fundamental framework to identify risks and…

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Fundamentals of Investing with IT

September 22 @ 9:00 am - September 23 @ 6:00 pm

Date: 22, 23 Sept 2020 Time: 9.00am – 6.00pm Overview Generating wealth is one of the key priorities that every individual wants to accomplish. However, only few have the sufficient knowledge to successfully build it. It is essential to protect one’s wealth especially in uncertain times like today. This course provides the participants with ample knowledge in the field of investing and what principles to follow in order to protect and generate wealth sustainably. Participants will learn the best practices in…

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Cyber Security Foundation Course (SkillsFuture Series)

September 24 - September 25

Dates 24 & 25 September, (9am - 5pm) (E-learning) The cyber threat landscape is ever evolving and cyber security needs to be considered as a continuous effort to enable better protection, detection and mitigation of attacks. This course introduces participants (with no technical background) to the concepts and terminologies in cyber security. It also brings the participants up-to-date on the latest cyber threat landscape, and enables them to better understand and appreciate cyber security. The course also covers the recent…

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Digital Marketing for Entrepreneur [e-Learning]

September 24 @ 1:00 pm - 5:00 pm
|Recurring Event (See all)

An event every week that begins at 1:00 pm on Monday and Thursday, repeating until September 24, 2020

Dates: 7, 10, 14, 17, 21 and 24 September 2020 (1 pm – 5pm) (E-learning course) This course is an executive primer on digital marketing for entrepreneurs. It prepares students with a foundational understanding of marketing in the digital age. Students will learn how marketing concepts, market analysis and consumers’ behaviour are impacted by shifting technology and media landscape. The course will cover fundamental concepts in branding, search engine, social media, storytelling, display, re-targeting and related areas. Case studies and…

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IT Contract and Vendor Management

September 30 - October 2

In an era of increased outsourcing and continued deployment of information and communication technologies firms are realizing the importance, volume, and complexity of contractual agreements involving these information technologies (IT). However, they tend to view IT contracts as being similar to the traditional contracts for materials, supplies, construction, defense services etc. Consequently IT contract management even today continues to focus on compliance and to reduce costs. More importantly they fail to understand the unique differences between IT contracts and the…

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October 2020

Digital Media Marketing (SkillsFuture Series)

October 5
|Recurring Event (See all)

An event every week that begins at 12:00 am on Monday, repeating until October 12, 2020

Course Objective: This course is an executive primer on digital marketing. It prepares participants with a foundational understanding of marketing in the digital age. Students will learn how marketing concepts, market analysis and consumers’ behaviour are impacted by shifting technology and media landscape. The course will cover fundamental concepts in branding, search engine, social media, storytelling, display, re-targeting and related areas. Case studies and hands on experience will be provided. At the end of the course, students will be better equipped…

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Digital Media Marketing (SkillsFuture Series)

October 5 @ 1:00 pm - 5:00 pm
|Recurring Event (See all)

An event every week that begins at 1:00 pm on Monday and Thursday, repeating until October 8, 2020

Dates: 28 September, 1, 5 & 8 October 2020 (1 pm – 5pm) (E-learning course) Course Objective This course is an executive primer on digital marketing. It prepares participants with a foundational understanding of marketing in the digital age. Students will learn how marketing concepts, market analysis and consumers’ behaviour are impacted by shifting technology and media landscape. The course will cover fundamental concepts in branding, search engine, social media, storytelling, display, re-targeting and related areas. Case studies and hands on…

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Digital Media Marketing (SkillsFuture Series)

October 8 @ 1:00 pm - 5:00 pm
|Recurring Event (See all)

An event every week that begins at 1:00 pm on Tuesday and Friday, repeating until September 28, 2020

An event every week that begins at 1:00 pm on Monday and Thursday, repeating until October 8, 2020

Dates: 28 September, 1, 5, 8 October 2020 (1 pm – 5pm) (E-learning course) Course Objective This course is an executive primer on digital marketing. It prepares participants with a foundational understanding of marketing in the digital age. Students will learn how marketing concepts, market analysis and consumers’ behaviour are impacted by shifting technology and media landscape. The course will cover fundamental concepts in branding, search engine, social media, storytelling, display, re-targeting and related areas. Case studies and hands on experience…

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Digital Media Marketing (SkillsFuture Series)

October 12

Course Objective: This course is an executive primer on digital marketing. It prepares participants with a foundational understanding of marketing in the digital age. Students will learn how marketing concepts, market analysis and consumers’ behaviour are impacted by shifting technology and media landscape. The course will cover fundamental concepts in branding, search engine, social media, storytelling, display, re-targeting and related areas. Case studies and hands on experience will be provided. At the end of the course, students will be better equipped…

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November 2020

Advanced Digital Forensics

November 2 - November 4

Digital Forensics is a branch of forensics science, encompassing scientific methods, procedures and tools to perform evidence acquisition, analysis and correlation, to support crime investigations. As science and technology advances, it brings about task enabling tools for legitimate users as well as criminals. Therefore, the need for Advanced Digital Forensics to handle in-depth forensics investigation and to counter antiforensics effort has become increasingly important. Throughout this course, the participants will be introduced to digital forensics and advanced digital forensics technologies.…

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Risk and Compliance Management (MDM)

November 2

Focusing on the protection of the business would result in a risk programme that, in theory, will meet regulatory compliance.  However, the protection of the business goes beyond the mandate of meeting regulatory compliance.  Compliance is expensive. It is hardly surprising that companies are looking for ways to reduce the cost of compliance or, better yet, leverage on compliance requirements develop competitive advantage.  In many cases taking a risk management approach lowers cost by reducing redundant controls and disparate processes,…

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Introduction to Smart Security

November 2

Today’s world is highly dependent on technology.  Businesses have become more efficient and productive using automated machineries, robots, ERP Systems, CRM Systems, Analytics and all the multi-million IT investments that promise improved KPIs and business results.  The Internet has also allowed the sharing and flooding of information across the globe where everyone can now connect and easily communicate with anyone in the world through social media, IMs and mobile devices with relatively minimal costs.  Information is literally at the touch…

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IT Performance Management (MDM)

November 2

Relevance of IT Performance Management The need for improving IT Performance Management is currently more important than ever before. It has come to the fore as I T has moved to centre-stage in many if not most organisations, consuming significant resources and impacting business in dramatic ways. Senior IT and business executives need to be able to manage IT Performance to harness its potential to uplift and fulfil business strategies as never before, and hence IT Performance Management becomes key…

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Managing Innovations with Security

November 2 - November 4

This course uniquely covers key concerns from cyber security for IT leaders when managing their new IT developments, operational risks and innovation challenges, striving to balance the need to move technology forward quickly but still requiring a strong dose of caution and the wisdom to avoid disastrous failures or expensive mistakes. It is a primer for difficult risk taking and agile execution, enriched with practical guidance and advice, encompassing a comprehensive set of both technical and non-technical issues. The content…

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Finance for IT Managers (MDM)

November 2 - November 4

Learning Objectives This course covers the financial fundamentals that are needed for IT managers to understand in order to more effective in the planning, budgeting and management of the IT environment. In order to leverage on the competitive advantage of information technology in business, there are more business projects that demand effective IT solutions to be incorporated into their implementation strategies. As such, IT managers are expected to have a good understanding of the corporate strategies, and to apply financial…

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Applied Cyber Security

November 2

To better improve the state of the cyber landscape, it is necessary to understand the root cause of the security issues and how to eradicate them. This course introduces participants who are armed with a technical background in computer science or computer engineering, to gain an in-depth understanding of cyber security. It helps participants who are keen to subsequently embark on a career in cyber security to lay a solid fundamental foundation in this field. This course enables participants to…

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Strategic Partnership for Success (MDM)

November 2 - November 4

This course aims to develop and maintain effective relationships with suppliers to the organisation to ensure efficient supply chain processes. It will provide the knowledge required for competent workplace performance in situations where partnership has been established. Throughout the course, the participants will learn how to plan in acquiring goods and services through strategic partnership, evaluating potential partners, administrating partnership contracts, review partners delivery performance, resolving disagreements with partners, manage ongoing relationship with partner. It is based on experience sharing…

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Creating Sustainable Social Media Strategies

November 2

“Marketing is no longer about the stuff you make, but the stories you tell.” - Seth Godin Have you ever wished for a silver bullet to ensure success on social media? Here’s the breaking news, there isn’t one. BUT, while there isn’t a single path to success on social media, there are a variety of key things that every company must do to optimise their usage of social media. This training will provide you with the key principles to achieve social…

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Creative and Effective Data Visualisation

November 2

Data visualisation involves the creation and study of the visual representation of data in a pictorial or graphical format. It enables people to understand the significance of data by placing it in a visual context and help decision makers understand difficult concepts or identify new patterns. Patterns, trends and correlations that might go undetected in text-based data can be exposed and recognized easier with data visualisation software. Organizations generate and collect data in large volume every second of the day. Everyone, from executives and departmental…

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IT Governance for Senior Managers (MDM) : Getting The Most Out of Your IT Investment Through IT Governance

November 2 - November 4

Relevance of IT Governance The need for improving the management and governance of IT is currently more important than ever before. It has come to the fore as IT has moved to centre-stage in many if not most organisations, consuming significant resources and impacting business in dramatic ways. Senior IT and business executives need to be able to manage and govern IT to ensure alignment with business and to fulfil business strategies. Hence the management and governance of IT becomes…

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Cyber Security Risk Management

November 2

The cyber threat landscape is ever evolving and cyber security needs to be considered as a continuous effort to enable better protection, detection and mitigation of attacks. This course introduces participants (with no technical background) to the concepts and terminologies in cyber security. It also brings the participants up-to-date on the latest cyber threat landscape, and enables them to better understand and appreciate cyber security. The course also covers the recent attacks and threats, as well as explanation on each…

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Decoding Workplace Complexity with Systems Thinking & Modelling

November 2

“Whatever failures I have known, whatever errors I have committed, whatever follies I have witnessed in public and private life, have been the consequences of action without thought.” – Bernard Baruch The greatest challenge faced by any professional today and into the future lies in the increasing complexity in our day-to-day work. When we act hastily without a clear understanding about the complexity of our problems, we create unintended consequences that will often amplify our problems instead of solving them. Systems…

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Enterprise Architecture for Digital Transformation

November 2

Enterprise Architecture can play a central role in reducing the complexity associated with digital transformations. This course will cover the methodology , approach and tool in using Enterprise Architecture to support digital transformation with a business first approach. Case studies of its successful implementation will be shared. Programme Objective Upon completion of the course, participants should be able to: Apply the Enterprise Architectural framework based on TOGAF and methodology such as Singapore Government EA Framework MAGENTA to align IT and…

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Digital Transformation and Leadership for Business

November 2

Are your business managers and leaders ready to understand the impact and future of today’s digital technologies, especially the enormous technological and societal changes that is happening? This seminar provides a preview look at the evolution of society and how technologies are changing and disintermediating traditional businesses and are also impacting how we can possibly respond. This seminar provides a look at possibilities and some of the practices happening today. Understanding and getting on board with these major trends that…

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Introduction to COBIT5

November 2

This one-day “Introduction to COBIT 5” course provides an introduction to the COBIT 5 governance framework from ISACA. This course will provide participants with an excellent insight into the framework and explain the differences between COBIT 4.1 and COBIT 5. This course is recommended for those preparing for additional COBIT 5 training.   About COBIT 5 COBIT 5 is ISACA’s latest business framework for the governance and management of enterprise IT.  This evolutionary version incorporates the latest thinking in enterprise governance…

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IT Leadership Programme (ILP)

November 2

CEO/CFO perspective of IT As the global economy becomes progressively information and communication intensive, IT professionals need to be empowered with the knowledge, skills and abilities that technology offers. The changing of the workforce into one that is increasingly diverse and globalized poses new challenges and requires a new breed of leader who is able to capitalize on the strengths of past leaders while developing his/her analytical skill set. Moving a step up into IT leadership requires many of the…

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Lean IT: Making IT more effective

November 2

Lean IT is the extension of the widely embraced Lean process excellence principles and methods to the development and management of IT product and services. Interest in Lean IT has grown rapidly. More and more CIOs have realised there are significant benefits that Lean IT can bring to their organizations to reach the place of ‘better, faster, cheaper’. This course answers questions like, what exactly is Lean IT and how can CIOs leverage it. Simple yet powerful Lean tools and…

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ITIL For Agile or Cloud Organisations

November 2

This one day fast-track course enables participants to gain a quick appreciation of the fundamental concepts of IT Service Management based on the internationally recognised ITIL® (IT Infrastructure Library). The participants will appreciate the evolution of ITIL® and understand the full lifecycle of IT Service Management from Service Strategy to Design, Transition, Operation through to Continual Service Improvement. The inter-relationships of processes to services will be explained. Service Management implementation strategies and approaches for Agile and Cloud-based IT Organisations will…

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Masterclass: Strengthening Cyber Security Measures

November 2

Cybersecurity threats are no longer confined to companies in information and communications technology sector. More Singapore companies across sectors are also adopting cloud storage and cloud data threats are getting more prevalent.  To empower more Singapore companies, especially SMEs, to handle cybersecurity threats more effectively. The Singapore Business Federation (SBF) is partnering Strategic Technology Management Institute (NUS) to raise companies’ cybersecurity capabilities quickly, to ensure they are resilient to ride on business opportunities quickly. The cyber threat landscape is ever…

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Business Driven Enterprise Architecture (MDM)

November 2

Relevance of Business Architecture Business architecture is the blueprint that aims to fulfil the business strategy. It is an operating model designed to operate in unison amongst its various components, these components are Goals, Facades, Processes, Entities and Communication. By modelling these components, the Business Architecture created and maintained enabled the business to intentionally direct the organisation towards the stated strategy. These models also allow in-depth analysis of interactions within the organization, with customers and third parties. Modelling of processes, business entities…

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COBIT5 Foundation Course

November 2

COBIT 5 is the only business framework for the governance and management of enterprise IT. This volutionary version incorporates the latest thinking in enterprise governance and management techniques, and  rovides globally accepted principles, practices, analytical tools and models to help increase the trust in, and value from, information systems. COBIT 5 builds and expands on COBIT 4.1 by integrating other major frameworks, standards and resources, including ISACA’s Val IT and Risk IT, Information Technology Infrastructure Library (ITIL®) and related standards…

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Consulting Skills and Techniques

November 2

The changing market, fluctuating demand and intense competition are forcing organizations to deliver more with less. Each tries to be cheaper, faster, better in order to differentiate themselves. As a result corporate and support functions such as IT are coming under increasing pressure to demonstrate genuine value-added contribution to business performance besides their own. For individuals involved in the IT industry, the adoption of a consultative approach to service delivery with a focus on adding value to the business is…

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Effective IT Planning and Management (MDM)

November 2 - November 4

This course teaches participants who would like to improve the integration of IT into their enterprise business plan strategically. The course starts by providing a holistic view of the typical IT operation in an enterprise. It highlights those critical IT functions that have significant risk and impact on business performance but are frequently neglected.   Participants will learn how to identify the weaknesses in these critical IT functions and develop action plan to address the gaps and risks.   The objective is…

Find out more »

Customer Data Analytics

November 2

Customer data analytics are fast emerging as one of the cornerstone activities involving enterprise systems to evaluate and manage customer relationships and equity in business organizations. Customers are the most valuable asset of many companies. To capitalise on this asset, customer data analytics help to answer questions such as who are the most valuable customers, what products your customers will buy, where and when a customer purchase will occur, who will respond to your marketing offers or online advertisements, what…

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IT Governance Implementation using COBIT

November 2

Relevance of IT Governance The need for compliance, business and IT alignment, a better return on IT investments, stronger security, privacy and risk management, and more successful project execution are all driving business and IT executives to place a high priority on IT governance. IT involves huge costs and significant risks, but it also offers tremendous value to the business and is critical to an organization’s survival. Companies rely on IT for competitive advantage and are increasingly viewing IT governance…

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Legal and Regulatory Consideration in Cloud Computing

November 2

Cloud computing is revolutionizing all aspects of IT, including hardware, operating systems and applications. The movement to cloud computing is the disruptive change that organizations will soon face as this service-oriented computing model begins to have an effect on the modern enterprises. IT and business managers must learn how to leverage both the business and technical benefits and identify risks and challenges in cloud computing. This course introduces the participants to the fundamentals of cloud computing and aims at providing…

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Legal and Regulatory Considerations in IT Environment (MDM)

November 2

This module is designed to give a detail knowledge and understanding of the principles, nature and development of legal environment of information technology. Among the topics to be addressed are intellectual property of computer software and database, legal challenges in protecting virtual property and multimedia entertainment contents, legal aspects of information security and data privacy, negotiation and design of information technology service contracts, and legal and regulation on cloud computing. The module serves for two purposes. On one hand, it…

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Risks and Governance in Software Projects

November 2

The successful delivery of large projects depends on many critical success factors. In this course, three of these factors are considered: stakeholder management, risk and issue management and project governance. Software projects are fundamentally creative human endeavours conceived to achieve certain organizational objectives. Thus, discerning the perceptions, expectations and motivations of two important human stakeholders in a software project - the users and the team - will enable the project manager to identify and manage the risks and issues that…

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Strategic IT Sourcing (MDM)

November 2

Relevance of Strategic IT Sourcing The evolution of IT Sourcing as a key strategic tool continues to create advantages for businesses that deploy and manage it well, as IT’s impact in the enterprise becomes pervasive. Companies and governments around the world now recognise Strategic IT Sourcing as a global imperative – strategically placing business operations offshore or onshore, driving the achievement of key business objectives. These developments have given rise to an industry that is worth many billions of dollars…

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NICF – Sustainable CRM Implementation

November 2

The biggest challenge that companies face when they embark on the CRM journey is sustainability, how to sustain the momentum of the change that is being introduced across the organisation. CRM ‘projects’ are not really projects – they start but never end. Instead, they go on forever and evolve with the organisation as it matures and as the relationship with customers evolves. This 2-day program aims to give technology and business professionals of all levels a fairly indepth appreciation of…

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NICF – Strategic Management Tools & Techniques

November 2

The focus of this course is on leveraging information technology for strategic enterprise management (SEM). It will introduce the participants to the concepts, principles and techniques underlying data warehousing, which provides an enabling technology for strategic SEM and decision support. Next, the participants will be exposed to popular strategic management tools-strategy map, balanced scorecard, management cockpit and dashboard-and learn how to apply those tools to make strategic decisions for the enterprise. They will learn how to develop a strategy map,…

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Overcoming Digital Disruption for Business Leader

November 2

Are your business and employees ready to prosper using today’s web technologies, especially digital marketing and social networking? This training provides an exciting look at how these tools can be used for enhancing your marketing, business building, community organizing, service support, communications and more. Google, youtube, facebook, Twitter and whatsapp and other social media is changing the way people communicate and learn about things in the current century. Understanding and getting on board with this trend is essential for your…

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NICF – Structured Thinking and Communication for Information Technology Professionals

November 2

Why are good recommendations and ideas not getting through? Why do intended messages failed to be conveyed effectively? The reasons are varied, but it is often because these ideas are too complex and are not well structured enough for easy comprehension and follow-through. Improper framing of the problems and objectives is also a serious impediment in bringing about the desired buy-in. The techniques delivered in this course helps in structuring and presenting their deliverables to their clients in a clear,…

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Social CRM: Customer Acquisition, Retention and Development (CARD)

November 2

Loyalty is the one factor that will make a customer to buy a product or service even when the competition is fierce.  Loyalty is built on trust which results from a positive experience that a customer has with the firm.  With 68% of people using social media, loyalty is more important to a brand's success than ever before. With the rapid growth in the reach and use of social media by customers, firms are compelled to ensure a consistent and…

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Sustainable Integrated Engagements using Social Media Analytics

November 2

Concept Introduce methodologies, best practices and analytics to build a strong and sustainable foundation for citizen engagement and communications on the social media space. Provide a framework for designing and executing integrated engagements and a measurement framework to monitor and assess program performance. Learning objectives - Review and reinforce ‘old school’ communication practices and highlight the need to refine them to suit today’s environment of high speed and far reaching social media communication channels. - Introduce ‘new media’ channels, from…

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Strategies in IT Service Management Implementation

November 2

This two-day course enables participants to gain a quick appreciation of the fundamental concepts of IT Service Management based on the internationally recognised ITIL® (IT Infrastructure Library), and to learn how an organisation can effectively implement ITSM to improve IT to Business alignment and Service Quality. The participants will appreciate the evolution of ITIL® and understand the full lifecycle of IT Service Management from Service Strategy to Design, Transition, Operation through to Continual Service Improvement. The inter-relationships of processes to…

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Testing Methodologies: Delivering Quality in Application Lifecycle

November 2

The 3-day course, “Testing Methodologies” has been developed to cover the following Competency Units of the National IT Competency Framework (jointly developed by the Singapore Workforce Development Agency and the Infocomm Development Authority of Singapore): Develop detailed test plan Manage the testing process Optimise test processes Design project QA governance and processes for software development Assess developed software Develop quality assurance process for business solution Who should attend? IT Managers, IT Application Project Manager, Software Development Engineers, Business/System Analysts, Software…

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Fundamentals of Business Analytics

November 2

Concept          Business Analytics is not just about technical capability, but the start of some potentially significant organisational transformation – specifically on the way organisations handle and consume data and make decisions. Business Analytics initiatives can only be deemed successful when it becomes an integral part of the business work stream or the practise area that it was designed to support. Failure to obtain strong business sponsorship and the failure to operationalize are the main reasons why many business analytics initiatives…

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Big Data for Management and Professionals

November 2 - November 4

Course Overview The digitisation of data, the availability of sensors, and the affordability of data storage have given rise to the rapid production of humongous pool of data. The lack of knowledge and talents on how to tap the use of these data for innovative and productive solutions to solve business problems have prevented organizations from taking advantage of data-driven opportunities and accelerate data-analysis transformation. Organizations must prepare themselves to be “data-driven” business in this Big Data era. This course…

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Algo-trading, Theory and Practice [e-Learning]

November 19 @ 9:00 am - 5:00 pm
|Recurring Event (See all)

One event on November 26, 2020 at 9:00 am

One event on November 30, 2020 at 9:00 am

One event on April 21, 2021 at 9:00 am

One event on April 26, 2021 at 9:00 am

One event on April 29, 2021 at 9:00 am

Dates 19 Nov, 26 Nov & 30 Nov 2020 (9am - 5pm) 21 Apr, 26 Apr & 29 Apr 2021 (9am - 5pm)   Duration 3 Days   Course Overview Building wealth is one of the key priorities that every individual wants to accomplish. However, only a few have sufficient knowledge to successfully build it. It is essential to protect one's wealth especially in uncertain times like today where the stock markets have experienced a huge drop due to recent…

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Digital Media Marketing (SkillsFuture Series)

November 23 @ 1:00 pm - 5:00 pm
|Recurring Event (See all)

An event every week that begins at 1:00 pm on Monday and Thursday, repeating until November 26, 2020

Dates: 16, 19, 23, 26 November 2020 (1 pm – 5pm) (E-learning course) Course Objective This course is an executive primer on digital marketing. It prepares participants with a foundational understanding of marketing in the digital age. Students will learn how marketing concepts, market analysis and consumers’ behaviour are impacted by shifting technology and media landscape. The course will cover fundamental concepts in branding, search engine, social media, storytelling, display, re-targeting and related areas. Case studies and hands on experience will…

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Digital Media Marketing

November 23 @ 1:30 pm - 5:30 pm
|Recurring Event (See all)

One event on November 19, 2020 at 1:30 pm

One event on November 23, 2020 at 1:30 pm

One event on November 26, 2020 at 1:30 pm

One event on February 1, 2021 at 1:30 pm

One event on February 4, 2021 at 1:30 pm

One event on February 7, 2021 at 1:30 pm

One event on February 10, 2021 at 1:30 pm

One event on March 15, 2021 at 1:30 pm

One event on March 18, 2021 at 1:30 pm

One event on March 22, 2021 at 1:30 pm

One event on March 25, 2021 at 1:30 pm

One event on November 26, 2020 at 1:30 pm

One event on November 26, 2020 at 1:30 pm

One event on May 10, 2021 at 1:30 pm

One event on May 12, 2021 at 1:30 pm

One event on June 14, 2021 at 1:30 pm

One event on June 17, 2021 at 1:30 pm

One event on June 21, 2021 at 1:30 pm

One event on June 24, 2021 at 1:30 pm

One event on August 3, 2021 at 1:30 pm

One event on August 6, 2021 at 1:30 pm

One event on August 10, 2021 at 1:30 pm

One event on August 13, 2021 at 1:30 pm

One event on September 20, 2021 at 1:30 pm

One event on September 23, 2021 at 1:30 pm

One event on September 27, 2021 at 1:30 pm

One event on September 30, 2021 at 1:30 pm

One event on November 22, 2021 at 1:30 pm

One event on November 25, 2021 at 1:30 pm

One event on November 29, 2021 at 1:30 pm

One event on November 26, 2020 at 1:30 pm

Dates 1 Feb, 4 Feb, 7 Feb, 10 Feb 2021 15 Mar, 18 Mar, 22 Mar, 25 Mar 2021 3 May, 9 May, 10 May, 12 May 2021 14 Jun, 17 Jun, 21 Jun, 24 Jun 2021 3 Aug, 6 Aug, 10 Aug, 13 Aug 2021 20 Sept, 23 Sept, 27 Sept, 30 Sept 2021 22 Nov, 25 Nov, 29 Nov, 2 Dec 2021   Time 1.30pm - 5.30pm   Duration 4 Half Days   Course Objective This e-learning course…

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